General
Product
- I bought your product on Amazon or eBay. Is it authentic?
- Are the products on the website the same as in retail stores or Buckle stores?
- What if an item is out of stock?
- Do you ship gift cards?
- I ordered a product from you a few years ago and have since lost one of the buttons, zippers, or patches. How do I go about replacing it?
- When can I find out about your latest product drops?
Orders
- How do I change or cancel an order?
- Why should I create an account with American Fighter?
- Why did you call or email me to verify my order?
- Will my credit card be charged immediately?
- What will my credit card statement say?
- When will I be billed?
Returns & Exchanges
- What is your Return/Exchange policy?
- What are your Return/Exchange procedures?
- What products are non-returnable or non-refundable?
- How do I get a return label?
- Where can I get a Return form?
- How should I ship my return/exchange?
Inquiries
Shipping
- What are your shipping rates?
- When will my order be shipped? And when will it arrive?
- What is the status of my order? How do I track my order?
- What is the difference between "order date" and "ship date"?
- Do you ship to PO boxes or APO/FPO addresses?
- If I send my package as a gift, will the recipient receive the invoice?